Shipping policy

📦 Shipping Policy – MyShopSathi

At MyShopSathi, we aim to deliver your orders quickly and safely across India.

🚚 Shipping Locations

We currently ship to most locations across India.
If your pin code is serviceable, delivery options will appear at checkout.

⏱ Processing Time

All orders are processed within 24–48 hours after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

📍 Delivery Time

Estimated delivery timelines:

Metro Cities: 3–5 business days
Other Locations: 4–8 business days

Delivery time may vary depending on location, courier partner, weather conditions, or unforeseen delays.

💸 Shipping Charges

Free Shipping may be available on selected products or during promotional periods.
Any applicable shipping charges will be clearly shown at checkout before payment.

💵 Cash on Delivery (COD)

COD is available for most pin codes.

For some locations or high-value orders, we may request a small prepaid confirmation before dispatch.

📲 Order Tracking

Once your order is shipped, you will receive tracking details via SMS, WhatsApp, or email so you can monitor your delivery status.

📦 Multiple Packages

In some cases, products in a single order may be shipped separately due to different warehouse locations. You will receive tracking details for each shipment.

❗ Delays or Issues

If your order is delayed beyond the estimated delivery time, please contact us and our support team will assist you.

🚫 Incorrect Address / Failed Delivery

Please ensure your shipping details are accurate at checkout.

If a package is returned due to incorrect address or unsuccessful delivery attempts, re-shipping charges may apply.

Best Sellers

Wall Mounted Mobile Holder With Adhesive Strips (Pack of 4 & 8)

Wall Mounted Mobile Holder With Adhesive Strips (Pack of 4 & 8)

Sugar Control LI4 Acupressure Point Clip (Pack of 2)

Sugar Control LI4 Acupressure Point Clip (Pack of 2)

Portable Scrubbing Soap Dispenser Roller Box (Assorted Color)

Portable Scrubbing Soap Dispenser Roller Box (Assorted Color)

Portable Rechargeable Torch LED Flashlight

Portable Rechargeable Torch LED Flashlight

Frequently Asked Questions

We typically process orders within 24–48 hours. Delivery usually takes 4–7 business days depending on your location. You will receive tracking details via SMS or email once your order is dispatched.

Yes, we offer Cash on Delivery across most locations in India. Please ensure: Correct address and phone number Someone is available to receive the order Repeated order rejections may restrict future COD access.

Once your order is shipped, you will receive a tracking link via SMS or email. You can also track your order by: Logging into your account Visiting the Track Order section (if available)

Orders can be cancelled or modified within 12 hours of placing them. After dispatch, cancellations may not be possible. Please contact our support team as soon as possible if you need changes

Refunds are processed within 5–7 business days after we receive and inspect the returned product. Refund will be issued: To original payment method (for prepaid orders) As per refund policy for COD orders

We offer a 7-day return policy for eligible products. To qualify: Item must be unused In original packaging With all tags and accessories Some items may not be eligible for return due to hygiene or product type.